At Credit Comeback Club, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
Personal Information: We collect personal information that you voluntarily provide when signing up for our services, including:
- Full name
- Date of birth
- Social Security Number
- Contact information (address, email, phone number)
- Financial information related to your credit history
- Payment information
Credit Report Information: With your authorization, we obtain and review your credit reports from the major credit bureaus.
Usage Information: We may collect information about how you interact with our website and customer portal, including IP addresses, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use your information for the following purposes:
- To provide credit repair services on your behalf
- To communicate with credit bureaus and creditors
- To prepare dispute letters and documentation
- To provide credit coaching and educational resources
- To process payments and manage your account
- To communicate with you about your service
- To improve our services and customer experience
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
- Business Transfers: If our company is acquired or merged with another company, your information may be transferred to the new owners.
All third parties with whom we share your information are required to protect your information in a manner consistent with this policy.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption of sensitive information
- Secure servers and networks
- Regular security assessments
- Limited access to personal information by employees
- Employee training on privacy and security practices
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Update: You can review and update your personal information through your customer portal or by contacting us.
- Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
- Data Deletion: You may request deletion of your personal information, subject to any legal obligations we may have to retain certain information.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@creditcomebackclub.com
Phone: (877) 309-4114